Vi helpline numbers
Find useful Vi helpline numbers for customer care, complaint, DND, VAS and other services from the available source data.
Support information covered here
This section brings together Vi customer care and complaint information for 22 telecom circles. It includes phone support, complaint follow-up, WhatsApp, email and escalation guidance.
When an issue needs an in-person visit or a plan check, you can continue to 2,536 listed stores or the circle-wise prepaid and postpaid pages. Data checked: 6 June 2026.
Other useful Vi helpline numbers
| Service | Number |
|---|---|
| VAS Deactivation | 155223 |
| Do Not Disturb | 1909 |
| Data Activation/ Deactivation | 1925 |
| Tele Verification | 59059 |
| WhatsApp customer support (24x7) | 9654297000 |
| Mobile Number Portability Helpline | 18001234567 |
| COCP/Enterprise Customer support | 55666 / 9920055666 |
Circle-wise care and complaint numbers
Use the short code from your Vi number. Use the long code when you need a circle-specific number.
Frequently asked questions
Use 199 for normal customer care.
Use 198 for complaints.
The source data lists 1909 for Do Not Disturb related service.
Verify the latest number on the official Vi app or website because helpline details can change.
Helpline use guide
Choose the helpline based on the issue type.
Use complaint support for service problems.
Use DND support for unwanted commercial communication.
Use store visits for SIM, KYC or replacement work.
- Avoid unofficial numbers found in random comments.
- Check the circle page for local support context.
- Keep a written record for complaints.
Common terms on this page
Some telecom words are short forms. Open these simple definitions when you need help understanding store, SIM, plan or complaint details.