Legal and trust
Data source and update notes
This page explains how the website uses available source data for customer-care, complaint, appellate authority, plan and store pages.
Quick note
Independent information directory. Not the official Vi or Vodafone Idea website.
Use these pages to understand data limits, privacy, cookies, ads, corrections and brand clarity.
Independent directory notice: This website is an independent information directory. It is not owned, operated, endorsed, or approved by Vodafone Idea Limited, Vi, Vodafone, or Idea. Brand names are used only to identify the telecom service provider. Please verify important support, store, and plan details from official Vi sources before acting.
Data used by the website
- Store address, phone, locality, city, state, pincode, opening hours, ratings and coordinates where available.
- Customer-care and complaint contact details by telecom circle.
- Appellate authority details by telecom circle.
- Prepaid and postpaid plan data by telecom circle.
- Static search records prepared from available source files.
Generated data
- DIGIPIN is generated locally from valid latitude and longitude values.
- Nearby stores are calculated using approximate straight-line distance, not road distance.
- Nearby localities and nearby pincodes are generated from the available store coordinates.
- Telecom-circle mapping is created from input mapping files because plan and support data is circle-based.
- No repeated public map API calls are required to generate the static website.
Known limitations
- Store timings, phone numbers and availability may change.
- Plans may change frequently and may not remain available at the same price.
- Coordinates may need validation for some stores.
- City and district fields in the current store dataset appear identical, so district pages are not generated.
- DIGIPIN and direction links should be used together with the full address and phone confirmation.
Update and correction process
- Input files should be refreshed when new support, store or plan data is available.
- The static generator can rebuild affected pages and update sitemap lastmod values.
- Users can report errors through the correction policy page.
- Important support and plan changes should be verified before being published as current information.
Questions
Short answers about this page.
Frequently asked questions
No. Plans can change, so check the last checked date and verify final details on official Vi sources.
No. Nearby distance is approximate straight-line distance.
Yes. Use the correction policy page to report issues.
No. The public website is static. Pages and search JSON are prepared before deployment.